Compliance & Safety
Quality and food safety sit at the centre of how we trade. Here's how we approach standards, documentation and traceability, and what we can provide to support your import requirements.
Standards we work to
We operate our sourcing, grading and packing in line with recognised food safety and export practices, and work with accredited partners for testing, packing and logistics where required.
Food safety practices
Hygienic handling, clean grading and controlled packing aligned with established food safety norms for fresh produce and commodities.
Quality & testing
Lot level quality checks against your agreed specification; third party / lab testing can be arranged on request for relevant parameters.
Traceability
We track produce from the buying point through grading and packing to dispatch, so each consignment can be traced back to its source lot.
Packing & labelling
Export appropriate packing in mesh, jute, PP, BOPP, cartons or bulk, labelled to destination market and retailer requirements.
Export documentation
Standard export paperwork prepared accurately for smooth customs clearance at origin and destination.
Responsible sourcing
Fair, transparent dealing with the growers and partners we buy from, supporting long term supply reliability.
What we can provide
Depending on the commodity and destination, we can arrange the documentation buyers typically need, for domestic supply or export. Tell us your market's requirements and we'll confirm what applies to your order.
Commercial invoice & packing list
Prepared per consignment for clearance and reconciliation.
Certificate of Origin
Issued for the destination market as required.
Phytosanitary certificate
For relevant produce, arranged with fumigation where destination rules require.
Quality / inspection certificate
To agreed parameters, with third party inspection on request.
Bill of Lading & shipment documents
Full shipping set prepared for smooth customs clearance.
Product specific test reports
Lab reports on request for parameters your market demands.
Specific certifications
Formal certification schemes and audited standards vary by product and market. Where a buyer requires a specific certificate or audited standard, we'll confirm availability and arrange the appropriate documentation or accredited partner for your consignment.
- Tell us the destination market and we'll confirm what applies
- Third party inspection and lab testing arranged on request
- Paperwork prepared in parallel with packing, not after it
Need specific compliance documents?
Share your destination market and product, and we'll confirm the documentation and standards we can meet for your shipment.